Return Policy

Loose Screw Tattoo Online Store Return Policy

At Loose Screw Tattoo, we want you to be completely satisfied with your purchase. If you are not happy with an item or receive a defective product, our return policy allows returns within 60 days of the purchase date.

Eligibility for Returns

Returnable Items: Items in their original, unused condition are eligible for a return within 60 days of purchase.
Non-Returnable Items: Customized, personalized, or final sale items cannot be returned unless they are defective.

How to Process Your Return

Contact Us: Please reach out to us via email at marketing@loosescrewtattoo.com or call the shop at 804-342-1981 with your order number and details about the item you'd like to return.
Prepare Your Return: Ensure the item is securely packaged to prevent any damage during transit. Include your original order receipt or packing slip.
Shipping: You may be responsible for the shipping costs associated with returning non-defective items. For defective items, we will provide a prepaid return label.

Refunds and Processing

Refunds: Upon receiving and inspecting your return, we’ll issue a refund to your original payment method. Please allow 5–7 business days for processing.
Exchanges: If you would like to exchange an item, please mention this in your return request so we can assist with availability and any necessary adjustments.